Interview Guide Prompt Template
Write a user or expert interview guide with screener, warm-up questions, core questions, and probing follow-ups.
The Prompt
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How to use this template
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Fill in the placeholders
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Why this prompt works
The instruction to anchor questions in real experiences rather than hypotheticals is grounded in decades of cognitive interview research — people describe what they actually did with much higher accuracy and insight than what they think they'd do. The two-probe structure (deepen + broaden) is what produces the second and third layers of insight that surface in the analysis.
Tips for best results
- Never read your notes during the interview — it signals to the participant that you're evaluating their answer rather than listening to it, which makes them more guarded
- The most valuable insight in qualitative research is usually the thing a participant says while laughing or sighing — emotion signals that you've hit something real
- Ask 'and then what happened?' five times to any initial answer — it surfaces the narrative arc that reveals actual behaviour rather than the polished story people initially tell
- After each interview, spend 10 minutes writing a memo of your immediate impressions before reviewing the transcript — first impressions capture patterns that analytical reading can obscure