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Content Moderation

Automated or human review of AI inputs and outputs to prevent harmful, illegal, or policy-violating content.

Full Definition

Content moderation for LLM applications involves detecting and filtering harmful content at multiple stages: input filtering (preventing harmful prompts from reaching the model), output filtering (catching harmful responses before they reach users), and post-hoc logging and review. Automated moderation uses classifier models (like OpenAI's Moderation API) trained to detect hate speech, violence, sexual content, self-harm promotion, and other categories. Human review is layered on top for edge cases and for improving classifier training data. Effective moderation is a balance: too strict blocks legitimate use; too lax enables harm. False positive and false negative rates must be tuned to application context.

Examples

1

Using OpenAI's Moderation API endpoint to classify every user message before passing it to the generation model, blocking messages that score above threshold on 'violence' or 'sexual' categories.

2

A children's educational platform adding a whitelist of allowed topics on top of a general-purpose model to prevent any off-topic content.

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